All items offered on Azerolive made-to-order. This means that when you place your order, we print that item/s just for you, one at a time for the best quality!

While we print a portion of our products in-house at our US facilities, we also source from suppliers worldwide to offer our shoppers a greater variety of merchandise. We only work with vendors who abide by our strict quality control guidelines and standards. This is the reason for the delivery times below. 

Shipping carrier: USPS, DHL, EMS, Local Post…

Orders are processed when the payment is accepted.

Estimate Time Of Arrival

We process orders on business days which are Monday through Friday, Eastern Standard-Times, except for holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. 

To estimate when you can expect your order, please refer to the time frame below. It includes our most popular products and the following time periods:

Delivery Time & Shipping Fee

The estimated delivery time for our order will depend on your location. While we work closely with our logistics partners to provide you accurate delivery information, delivery times are estimates only and cannot be guaranteed. Once your product(s) are in transit, any delays are outside our control. Typically, orders within the continental United States arrive within 4-9business days, while international orders may take up to 21 business days. Upon shipment, you will receive a tracking number to monitor your order’s progress.

Please note:

1. Orders placed after 5:00 p.m. EST will be processed on the next business day.
2. Delivery Time = Handling Time + Transit Time
3. When order is ready to be shipped, a tracking link will be sent to your email so you can follow your package all the way home.( In case you don’t see the tracking link, please check your spam folder )
4. In addition, if your order is personalized and/or needs modifications, it may take a few days for our designer to make customization. Design time will depend on the complexity of the request.
5. We do not ship to Alaska, Hawaii, Puerto Rico, Guam, the US Virgin Islands or Internationally.
6. We do not ship to APO/FPO addresses.

ORDER TRACKING

Once shipped, you will receive email notifications and may log in to our website for real-time tracking. Note that some orders may be sent using multiple parcels. In these cases, you will receive multiple emails and tracking numbers.

Please allow 3-7 days for the carrier to scan your package into their system.

If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.

If it is over your estimated arrival date, please contact us, and we can take care of this for you.

INCORRECT ADDRESS 

Make sure you provide the correct address at checkout because:

• If there is incorrect or missing information that we can detect on our end, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order. 
  
• We are not responsible if your order gets delivered to the wrong address or returned to sender. The orders will be returned to our shipping partners’ warehouses and disposed of by them. Before reaching out to our customer support, please check your given shipping address first.
  
• For orders returned due to an incorrect address provided, we request a re-shipping fee to resend your order.
• If you contact the carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.

We prioritize the prompt and secure delivery of your orders at our store, aiming to make your shopping experience effortless and enjoyable. Our shipping policy is crafted with your convenience in mind.

contact us at any time.

Customer satisfaction is our #1 priority and we will do whatever we can to take care of you. Thank you for considering Azerolive and if you have any questions, please don’t hesitate to contact us here.